How can we help?

Swaapty is a free peer-to-peer platform where you can swap items directly with other people. No money needed. Just list, match, and trade.

Click "Create account" on the sign-up page. Provide your name, email, date of birth, password, and location. You can also sign up with Google. Check your email for a verification link.

Yes, completely free. No fees, commissions, or hidden charges.

Yes. We send a verification email after registration. Click the link to activate your account.

List an item → Browse listings → Send a swap request → Chat to agree on details → Complete the swap!

Most personal items, such as gadgets, clothing, books and home essentials. No illegal, stolen, or hazardous items.

Give them time. If no response, cancel the request and find another listing.

Yes! Discuss shipping or meetup arrangements through the chat. For local swaps, always choose a safe, public meetup location.

Go to "Post an Ad" and add photos, a title, a description, the condition, a category, and an estimated value.

Yes, from your My Ads page.

Basic plan allows up to 5 active listings with up to 5 photos each, retained for 30 days. Premium members get unlimited listings with up to 10 photos each and 180-day retention.

A conversation is created when you send or receive a swap request. Access all conversations from Messages.

Yes, from within the conversation. Blocked users cannot message you.

Yes, only visible to you and the other user. Staff may review if a report is filed.

Click "Forgot password?" on the login page. Enter your email and follow the reset link.

Yes, in your profile settings. Verify your password, then enter the new email.

Contact support@swaapty.com. We'll remove your data within 30 days.

Always meet in a well-lit, public place such as a shopping mall, café, or near a police station. Bring a friend if possible. Never go to a stranger's home alone or share personal address details.

Shopping centres, cafés, petrol stations, bank lobbies, or any busy public area. Many cities have designated "safe trade" zones, so check with your local police station.

No. Swaapty is a platform that connects people for swapping. We are not responsible for the condition of items, the behaviour of users, or any issues that arise during or after a meetup. Always inspect items carefully before confirming a swap.

If you feel unsafe, leave immediately. Report the user to us at support@swaapty.com with screenshots. If you experience theft or fraud, contact your local police.

Once both parties confirm a swap, it is considered complete. We encourage you to only confirm after inspecting the item in person.

1) Communicate clearly in chat before meeting. 2) Agree on a public meetup location. 3) Inspect the item before confirming. 4) Be on time and respectful. 5) Leave a review after the swap to help the community.

Contact support@swaapty.com with details. We review all reports within 24 hours.

Yes, automated profanity filtering plus manual review of reported content.

Yes. All reviews go through admin approval before being visible publicly. This ensures fair and constructive feedback.