Privacy Policy

How we collect, use, and protect your personal information.

Last updated: April 2026

At Swaapty, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

Information We Collect

When you create an account or use Swaapty, we may collect:

  • Account information: Full name, email, date of birth, location, and profile photo.
  • Authentication data: Encrypted passwords, OAuth tokens (Google sign-in).
  • Listing data: Item titles, descriptions, photos, categories, and conditions.
  • Communication data: Messages exchanged through our chat system.
  • Usage data: Pages visited, browser type, device info, and IP address.

How We Use Your Information

  • Create and manage your account.
  • Display listings and facilitate swap requests.
  • Enable real-time messaging between users.
  • Send notifications (verification, password resets, swap updates).
  • Improve our platform and develop new features.
  • Enforce our Terms & Conditions and prevent abuse.
  • Send marketing communications (with consent; opt out anytime).

How We Protect Your Data

  • Passwords are hashed with bcrypt and never stored in plain text.
  • All data transmitted over encrypted connections (HTTPS/TLS).
  • Files stored securely in cloud storage with access controls.
  • Profanity and content filters maintain a safe community.
  • Access to personal data restricted to authorised personnel only.

Sharing Your Information

We do not sell your personal information. We may share limited data:

  • Other users: Public profile visible to Swaapty users.
  • Service providers: Email (Mailjet), storage (Azure), auth (Google OAuth).
  • Legal requirements: If required by law.

Cookies

We use essential cookies only, with no third-party advertising or tracking. You can manage cookies through browser settings.

Your Rights

  • Access the personal data we hold about you.
  • Correct inaccurate information in your profile settings.
  • Delete your account by contacting us.
  • Opt out of marketing emails anytime.

Contact Us

Questions? Contact us at support@swaapty.com or via our contact form.